Posts tagged Tata docomo

Tata Docomo created enough buzz with it’s per second billing but it horribly messed up in other departments. Here’s a tale of woe – The per second billing plan was a wow-wow for all of us and it is/was the top marketing thing for Tata Docomo, none of the operators had per second billing plan and as it was cheaper all of us wanted Docomo.

The first problem we faced was – the sim cards were not available anywhere, some were selling it in black (illegally) for 250 to 300 rupees (Note that the sim costs just 50 rupees) then there was the bad signal and frequent call drops, after 6pm it’s almost impossible to place a call. And as if this wasn’t enough calls were charged for more seconds than actually used (if you call for 10 seconds they charge you for 12 seconds)

Messages took 10-12 minutes to be delivered but that could be forgiven as we had 100 sms free everyday. Now comes the real problem – the data plans offered by Tata Docomo were pathetic. 1ps for 1kb, a webpage is around 200kb so that would be 2 rupee for a single website. This is/ was the only plan available for prepaid users. Airtel at least provides a better data plans like -

1. 30ps for 50kb
2. 3mb for 10 rupees
3. 8mb for 20 rupees
4. unlimited data for 25 rupees per day
5. 100mb for 99 rupees

Tata Docomo thankfully is in twitter so we all requested for unlimited data plan… and after much coaxing, Tata Docomo announced that unlimited plan was coming and it was dead cheap plan… we were overjoyed. According to announcement the plans were -

1. 15 rupees unlimited for 3 days.
2. 95 rupees unlimited for 1 month

As you can see this plan was brilliant and was the talk of the town, this was going to beat all other plans and service providers . A lot of us switched to Docomo just for the unlimited data plan.

Then….. The service wasn’t activated at all areas, so many of us were left frustrated and angry.(But that’s ok, we can wait…)      then the bomb dropped…. Tata Docomo’s so called unlimited plan was so not unlimited

On recharge of 15 rupees you’ll get only 20mb data and on 95 rupee recharge you’ll get just 100mb…. on top of this the speed is awfully slow. According to Tata Docomo guys – the top speed that they provide is 150kbps.

Look at the speed I get from Airtel -

You know what even Tata Docomo people don’t know what service they are providing. Look at the screenshot of their website – it’s completely messed up.

Please Tata Docomo, there’s still time don’t mess it up big time. Make the sim cards available, make the signal and call quality better and give us a genuine unlimited data plan.

and oh… I almost forgot.. increase the data speeds … 150kbps isn’t fast anymore. 250-300kbps is what we need.